Havec AI
Stop sending callers to voicemail while your team is on site
When you are fitting, repairing or inspecting, you cannot always pick up the phone. A missed call can also mean a missed booking or a lead that goes cold. Havec is built for home service businesses where owners and crews spend much of the day away from a desk.
The aim is simple: give each enquiry a clear next step, whether that means booking an eligible job, following up with a new lead or routing the request to a person.
How the AI receptionist works
- A caller reaches your business and Havec answers on the first ring.
- The configured call flow gathers the information needed for the services, areas and schedules you define.
- If the job is eligible, Havec books it while the caller is still on the line.
- If the caller asks for a person, the call is transferred according to your rules.
- New Facebook and Google ad leads receive an automatic call back and text follow-up.
- Your team can work from the leads inbox, calendar, dispatch board and technician view, with SMS confirmations, reminders, call recordings and transcripts available in the system.
Havec configures the call flows, business rules, service areas, technicians, schedules and follow-up process for you. Setup takes about one week.
What you get from a done-for-you AI receptionist
Havec is more than an answering line. The setup is configured around how your business handles calls and jobs.
You get:
- Inbound call answering on the first ring
- Booking for eligible jobs while the caller is on the line
- Automatic call back and text follow-up for new Facebook and Google leads
- One leads inbox for calls, texts and web enquiries
- Appointments on the calendar
- A dispatch board and technician view
- Automated SMS confirmations and reminders
- A recording and transcript of every call
- Rules for transferring callers to a person or capturing requests the AI should not handle
Pricing is quoted after a free 20-minute demo, when the custom setup can be scoped.
Is an AI receptionist right for your business?
This is designed for home service contractors whose teams are often working on site, including HVAC, plumbing and electrical businesses. It may also suit other service businesses that need calls and new paid leads handled while the team is busy.
The fit is strongest when you need someone to answer inbound calls, book eligible work and follow up with new Facebook or Google leads. It is not a replacement for every part of your operation. Your configured rules determine what the AI handles, what it captures and when it routes a caller to a person.
See how Havec would handle your calls
Book a free 20-minute demo. Havec will show you the AI live, discuss your call flow and follow-up process, and tell you exactly what the custom setup costs.
