Havec AI
Paid leads do not wait while you are on a job
You paid for the lead, but your team may be under a sink, on a roof or driving between calls when a new Facebook or Google enquiry arrives. A missed callback can leave the prospect waiting while another contractor answers.
Havec gives new ad leads a defined follow-up process instead of leaving the next action to whoever happens to be free. It automatically starts the callback and text follow-up, and its speed-to-lead SLA checks whether the first touch actually happened within the configured target. It does not simply promise that a message should have been sent.
Havec is built for home service businesses that need a practical way to handle paid lead follow-up while owners and crews are working in the field.
How Havec handles a new Facebook or Google lead
The process is designed to keep the first touch visible and accountable:
- A new lead enters from a connected Facebook lead form or Google Ads workflow.
- Havec starts the configured callback and text follow-up process for that lead.
- If the lead does not answer, the system continues with the configured text follow-up and retries rather than relying on one unanswered call.
- The speed-to-lead check verifies whether the first touch actually happened within the target. If it did not, the system escalates according to the configured rules.
- Replies, calls and lead activity stay available in the leads inbox, so your team can see what happened next.
Outbound contact follows the local 8am to 8pm calling window. If someone opts out, Havec honours that opt-out instantly and permanently across both SMS and calls.
Start with a free 20-minute demo. Havec scopes the setup and quotes the price there. After that, configuration takes about one week.
What you get from the setup
Havec configures the follow-up process for your business rather than handing you another tool to assemble. The setup can include your lead flow, callback rules, text follow-up, retries and escalation handling.
You also get one leads inbox for calls, texts and web enquiries, plus call recordings and transcripts. The broader front office can answer inbound calls, book eligible jobs and place appointments on the calendar. Google Calendar is supported for appointments.
The exact setup is scoped during the free 20-minute demo. That is also when Havec tells you what it costs. Once the setup is agreed, configuration takes about one week.
See how your lead follow-up would work
Book a free 20-minute demo. Havec will review your Facebook and Google lead flow, scope the setup and quote the price. If you proceed, Havec configures the process in about one week.
The first step is the demo, not a self-serve checkout. Bring the lead sources you use and the points where follow-up currently breaks down.