Havec AI
Stop letting after-hours demand reach voicemail
Your crews are on site, not sitting at a desk. When a homeowner calls at night or over the weekend, voicemail can be the first response they receive. The same problem affects paid Facebook and Google leads when nobody follows up quickly.
Havec gives your business a front office that answers inbound calls 24/7, follows up with new ad leads and keeps the work moving after a booking.
How Havec handles an after-hours call
- A caller reaches your business and Havec answers on the first ring.
- Havec follows the call flow and business rules configured for your company.
- If the job is eligible, the appointment is booked while the caller is still on the line.
- If the caller asks for a person, the call is transferred according to your setup.
- The appointment is placed on the calendar and the work can be routed to your technicians.
- Your team can review the call recording and transcript, with the appointment and related activity in the leads inbox.
Havec configures your call flows, service areas, technicians, schedules and follow-up process. Setup takes about one week.
What you get beyond an answering service
Havec is a done-for-you AI front office for home service contractors. The setup includes:
- Inbound call answering 24/7
- Booking for eligible jobs while the caller is on the line
- Automatic callbacks and text follow-up for new Facebook and Google ad leads
- One leads inbox for calls, texts and web enquiries
- Appointments on the calendar
- A dispatch board and technician view
- Automated SMS confirmations and reminders
- A recording and transcript of every call
The goal is not just to take a message. It is to help move a qualified opportunity from call to booked work and technician routing.
Is an after-hours answering service right for your business?
Havec is built for home service contractors whose owners and crews spend the day on site. It is a fit for HVAC, plumbing and electrical companies first, as well as roofing and construction businesses handling emergency or after-hours demand.
It is especially relevant if you buy Facebook or Google leads, do not have dedicated reception, or have an inconsistent reception process. Havec is sold through a free 20-minute demo rather than self-serve signup, so the setup can be scoped around your business rules.
What contractors usually want to know
Will callers only reach an AI? Callers who ask for a person are transferred according to the rules configured for your business.
Can it book every job? Havec books eligible jobs. Your business rules determine what the AI should handle, and other requests can be captured or routed.
Will I have to configure everything myself? No. Havec configures the call flows, service areas, technicians, schedules and follow-up process. Setup takes about one week.
What does it cost? Havec does not publish a standard price. Book a free 20-minute demo to review a custom setup and receive the cost for your business.
What happens if it does not produce enough booked appointments? If you receive fewer than 10 booked appointments in your first 30 days, month two is free and Havec keeps working until you get there.
See how after-hours call handling could work for your business
Book a free 20-minute demo. Havec will show you the AI live, walk through a custom setup for your business and tell you exactly what it costs.
Book your free 20-minute demo
